Frequently Asked Questions
Your guide to shopping with Rael
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned.
How do I find my perfect fit?
Every product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our contemporary cuts may vary by style.
Do you offer international shipping?
Yes, Rael ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.
How can I track my order status?
Once your order is dispatched, you will receive an email notification with a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.